1)
This warranty is to the benefit of the original purchaser of the Product (the "Customer") and it is not transferable to any other party.
2
)
This warranty shall not cover the following circumstances and the costs to replace or repair shall be borne by the Customer :-
a)
The effects of normal wear and tear of the Product.
b)
Cosmetic damage,including scratches,dents,chips,cut or damages caused by impacts or accidents unless such damage results from defects
in materials or workmanship and is reported to Black Space within 30 days from the date of installations.
c)
The damages caused by power surges or outages.
d
)
The damages caused by water leakages from water outlets or water spillage due to user's negligence.
e
)
The damages caused by fire,flood,explosion,acts of God, or other external causes beyond Black Space's control.
f)
The damages caused by lack of normal maintenance,negligence,misuse,willful damage or it was not maintained according to Black Space's
care and maintenance guide.
g)
The damages caused by extreme conditions such as excessive exposure to direct sunlight,exposure to moisture or exposure to
extreme temperatures.
h)
The defects caused by household pests including but not limited to termites,ants,wood borers and rats.
i)
Natural variations in the color,materials or textures,changes arising from natural aging process of the material and grain of the
wood, deterioration or tarnishing to surface finishes.
j)
The Product has undergone,repairs, modification,alterations or dismantlement by any nonauthorised party.
3)
All warranty claims are subject to Black Space's discretion with verification from appointed Black Space Authorised Account Manager
arranged by Black Space and the Customer shall present the following documents for warranty claim : -
a)
The invoice and official receipt from Black Space.
b)
The hand over letter.
4
)
Black Space shall at its discretion,either repair the defective product or replace it with the same or a comparable product in the event that
the product is discontinued.
5)
Any defected parts removed in the course of repair or dismantlement works will become the property of Black Space.
6
)
In no event shall Black Space be liable for any special, indirect or consequential damages.
7)
Black Space shall have the right to impose additional labour costs and transportation if the Product is not made accessible to Black
Space Authorised Account Manager or the Product installed location is remote.
8)
Please contact our Customer Service which the Customer purchased the product from should the Customer requires any services.
Black
Space
warranty
covers
manufacturing
defects
for
parts
or
mechanism
of
kitchens
cabinet,wardrobes,appliances
and
worktop
(the
"Product's")
purchased
from
Black
Space
outlets
according
to
the
period
of
warranty
as
below
strictly
with
e
ff
ective
from
the
date
of
invoice,
subject to the terms and conditions stated below : -
1)
Kitchen Cabinet : One (1) year warranty
2
)
Hafele Hinges (if applicable) : Five (5) years warranty
3)
Wardrobes : One (1) year warranty
4)
Soft close hinges (if applicable) : One (1) year warranty
5)
Appliances : Livinox - Five (5) years warranty
: Fotile - Three (3) years warranty
6
)
Worktop : Classic Collection - Six (6) months warranty
: Premium Collection - Ten (10) years warranty
(refer to worktop warranty for details)
TERMS AND CONDITIONS
WARRANTY & SERVICES
support@blackspace.com.my 010-214 8840
LOT 33, JALAN BRP 9/1A,
KAWASAN INDUSTRIAN, BUKIT
RAHMAN PUTRA, 47000 SG.
BULOH, SELANGOR D.E
MONDAY - SATURDAY
9am - 6pm
SUNDAY
10am - 5pm
010 - 214 8840
All rights reserved. Copyright © 2020 BLACK SPACE SDN BHD
